Privacy Policy
Effective Date: October 1, 2025
Last Updated: October 1, 2025
Our Commitment to Privacy
DocWriteReview, LLC and our family of companies "AnswertheComplaint.com" are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, applications, and services.
1. Information We Collect
1.1 Information You Provide to Us
We collect information you voluntarily provide when you:
- Create an account or register for our Services
- Submit documents or content for review
- Communicate with us (email, contact forms, support requests)
- Participate in surveys, promotions, or feedback requests
- Subscribe to newsletters or updates
1.2 Information We Collect Automatically
When you access our Services, we automatically collect:
- Device and Usage Information: IP address, browser type, operating system, device identifiers, pages viewed
- Location Information: General geographic location based on IP address
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our Services
- Process transactions and send related information
- Provide customer support and respond to inquiries
- Send service-related announcements and updates
- Detect, prevent, and address fraud and security issues
- Analyze usage patterns and trends
3. How We Share Your Information
We do not sell your personal information.
We share your information only in the following circumstances:
- With service providers who perform services on our behalf
- For business transfers (mergers, acquisitions)
- When required by law or to protect rights and safety
- With your explicit consent
4. Your Privacy Rights and Choices
You have the right to:
- Access and correct your personal information
- Request deletion of your personal information
- Request a copy of your data (data portability)
- Opt out of marketing communications
- Control cookies through browser settings
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including encryption, secure authentication, and regular security assessments. However, no method of transmission or storage is 100% secure.
12. How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
DocWriteReview, LLC
Washington, DC
Email: [email protected]
Subject Line: Privacy Inquiry
Last Updated: October 1, 2025